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[ON-DEMAND WEBINAR] 5 Ways to Optimize Your Customer Journey


In today’s digital economy, consumers are in control and engage with brands across multiple touchpoints as they go along the journey to purchase.  From awareness to purchase, brands must anticipate a consumer’s moves and position themselves to provide personalized and relevant experiences along each step of the way.

In this webinar, V12 discusses 5 steps to optimizing the consumer journey so you can provide better experiences and higher conversions.


  • How to use data and technology to develop customer profiles in order to provide personalized experiences
  • How to use purchase intent to  provide more relevant interactions
  • Why you need to automate interactions and how to create unique, automated workflows
Customer Journey

Download the Webinar!