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Data Operations Specialist


Wesley Chapel, FL


The Data Operations Specialist is the primary source for the scheduling, monitoring, and support of all service bureau-based production jobs and related systems. The working hours for this position are full time. The position will require a willingness to alter work schedule across shifts to help cover holidays and team vacations as needed.

The schedule will consist of four ten-hour shifts.

Friday 10PM – Saturday 8AM

Saturday 10PM – Sunday 8AM

Sunday 10PM – Monday 8AM

Tuesday 12PM – 10PM

Key Responsibilities:

  • Develop strong working knowledge of proprietary applications (DataFuse, DMUtils). Follow established QA procedures related to proprietary processes.
  • Scheduling and monitoring of all off-hour batch and incremental jobs
  • Provide out of hours support as required for production systems and job streams
  • Resolve end user issues in a timely and accurate fashion
  • Produce reports for performance, maintenance, and specialized reporting for client needs
  • Work with external parties to ensure production support availability
  • Maintain system functionality by performing system monitoring and analysis and performance tuning
  • Monitor connectivity of all servers, FTPs, and related sources. Work with internal teams to resolve any issues.
  • Create and maintain documentation as it relates to processes and procedures for running nightly, weekly, and monthly processes.


  • Associates degree or equivalent work experience
  • Basic understanding of database concepts.
  • Strong understanding and hands-on experience with Excel, PowerShell, VBScript, and batch processing a plus
  • Ability to manage multiple detail-oriented tasks concurrently
  • Conceptual ability to visualize and document data flow throughout a multi-step process
  • Proven general knowledge in navigating between servers and networks.
  • Strong, hands-on technical knowledge of Windows network operating systems – Linux a plus
  • Knowledge of applicable data privacy best practices and laws
  • Strong interpersonal, written, and oral communication skills
  • Able to conduct research into networking issues and products as required
  • Highly self-motivated and directed, with keen attention to detail
  • Able to effectively prioritize tasks in a high-pressure environment
  • Strong customer service orientation
  • Experience working in a team-oriented, collaborative environment


Jennifer Holtz


V12 is an equal opportunity employer and as such, we value people from diverse backgrounds. This principle applies to all aspects of employment, including recruitment, hiring, placement, transfer, promotion, layoff, recall, termination, and other terms and conditions of employment.

In addition to competitive salaries, V12 offers eligible employees a comprehensive benefits package that includes:

  1. Healthcare coverage (including vision)
  2. Prescription drug plan
  3. Dental Plan
  4. Short and long-term disability
  5. Long-term care coverage
  6. Flexible spending accounts
  7. Life insurance
  8. 401(k) with company matching