Get to Know Your Customers and Deploy Personalized Journeys Across Channels

The Velocity marketing platform gathers customer insights across channels to create a comprehensive customer view. Get to know your customers like never before and deploy personalized customer journeys—wherever and whenever your customers prefer.

Data Management, Powered by DataFuse

V12 has extensive experience in first-party data identification and integration. Our industry-recognized data processing solution, DataFuse, integrates multiple sources of customer data so you can see, understand and act on their behavior.

Build Powerful and Unified Customer Journeys

Automate customer journeys that engage consumers based on their behavior. Create campaigns that recognize if customers have visited your website, browsed certain product categories, opened your emails or visited your stores.

Develop Actionable Analytics on the Fly

Easily visualize your campaign performance with a broad range of charts, graphs, pivot tables, VENN diagrams and maps.

3rd Party Data Enrichment

Enrich your database with our third-party insights including demographics, contact information, behavioral insights, in-market shopping behavior, lifestyles, and much more. 

Example Journeys

Engagement/Brand Awareness
  • Welcome
  • Birthday
  • Re-Engagement
  • Engaged Non-Buyers
  • Profile Updates
Cross-sell/Upsell
  • Abandoned Cart
  • Abandoned Browser
  • Next Best Offer
  • First Order
Acquisition
  • Signals intenders
  • Competition Conquests
  • Top Tier Look-alikes
  • Life Event ACQ
Nurture/Purchase Oriented
  • Nurture
  • Renewal Reminder
  • Loyalty
  • VIP
  • Thanks for Purchase
Customer Journey diagram
Map screen

Omnichannel Marketing Solutions

See for yourself how our omnichannel marketing tools and journey management platform can help you boost customer acquisition and curb attrition. Contact us today!