Get to Know Your Customers and Deploy Unified Customer Journeys Across Channels

The Velocity Marketing Platform harnesses customer insights across channels to create one single version of the customer truth. Get to know your customers like never before and deploy unified customer journeys—wherever and whenever your customers prefer.

Data Management and Processing, Powered by DataFuse

V12 has extensive experience in first-party data identification and integration. Our industry-recognized data processing engine, DataFuse, integrates multiple data sources around each customer so you can see, understand and act on their behavior.

Build Powerful and Unified Customer Journeys

Automate customer journeys that engage uniquely at every stage, based on each individual’s behavior. Create campaigns that recognize if customers have visited your website, browsed certain product categories, opened your emails or visited your stores.

Develop Actionable Analytics on the Fly

Our easy-to-use graphical analytics application allows you to easily visualize your audience. A range of charts, graphs, pivot tables, VENN diagrams and maps make analysis fast, easy and simple.

Enrich Your Customer View with 3rd Party Insights

Easily enrich your data with V12’s third-party omnichannel insights. Our products seamlessly integrate into the Velocity platform, delivering both depth and breadth.

 

Example Journeys

Engagement/Brand Awareness
  • Welcome
  • Birthday
  • Re-Engagement
  • Engaged Non-Buyers
  • Profile Updates
Cross-sell/Upsell
  • Abandoned Cart
  • Abandoned Browser
  • Next Best Offer
  • First Order
Acquisition
  • Signals intenders
  • Competition Conquests
  • Top Tier Look-alikes
  • Life Event ACQ
Nurture/Purchase Oriented
  • Nurture
  • Renewal Reminder
  • Loyalty
  • VIP
  • Thanks for Purchase
Customer Journey diagram
Map screen

Omnichannel Marketing Solutions

See for yourself how our omnichannel marketing tools and journey management platform can help you boost customer acquisition and curb attrition. Contact us today!